Tell Us About Your Case
Contact Crezendo, describe the laptop or desktop and tell us what files you need. Indicate whether you want a paid recovery quote or plan to donate the computer.
Need files from a laptop or desktop? Crezendo offers paid data recovery without a donation, or attempts the recovery free when you donate the computer.
Contact us for the price of a paid recovery case. If you donate the laptop or desktop that contains the files, the recovery attempt remains completely free when technically possible.
Without a donation: paid service with price quoted after you consult us.
Default delivery: receive your recovered information through a download link.
Donor benefit, upon request: under 12 GB on DVDs supplied free by Crezendo.
Only upon request: on a USB drive or hard drive that you provide.
Data recovery in Panama
If you only need to recover documents, photos or other files, Crezendo offers the service without requiring a donation. Contact us with the device and failure details so we can assess the case and tell you the price before proceeding.
If you donate the laptop or desktop that contains the files, the recovery attempt is free. In either option, results depend on the technical condition of the storage drive and cannot be guaranteed before assessment.
Consult Data Recovery PriceSeparate data recovery request
Use this dedicated form to request a paid quote or the free recovery benefit with an equipment donation. Our team will review the details and contact you about the next step.
We received your data recovery case. The Crezendo team will review it and contact you about the assessment, price when applicable, and next step.
Your request could not be sent. Please review your connection and try again; if the problem continues, contact Crezendo directly.
Data recovery cost
$0
With your laptop or desktop donation
A genuinely valuable donor benefit
Paid recovery is available when you want to keep the computer or do not wish to donate it. If you donate the laptop or desktop, Crezendo removes that cost barrier and attempts the recovery for $0 whenever the condition of the drive makes it possible.
Tell us whether you want the paid service or the free recovery benefit with your computer donation.
Contact Crezendo, describe the laptop or desktop and tell us what files you need. Indicate whether you want a paid recovery quote or plan to donate the computer.
We inspect the computer and storage drive to determine what information may be accessible and what technical work the recovery case requires.
We confirm the paid price or the free donor benefit before proceeding. By default, recovered information is delivered through a download link; physical media is used only when requested.
You do not need to bring anything for the standard delivery. Request a physical option only if you prefer it.
This is the standard delivery method. We make the recovered information available through a link so you can download it to your own device.
With a computer donation, if you specifically request DVDs and the recovered information is under 12 GB, Crezendo supplies approximately three DVDs and records them at no cost.
If you request this option, you must provide the USB drive or external hard drive when delivering the equipment or later. Crezendo copies the recovered information but does not provide the storage device.
A clear request helps us assess the case, prepare the paid quote or confirm the donor benefit, and coordinate the right delivery method.
Tell us which folders or file types matter most, what happened to the device and whether you want a paid quote or will donate the computer.
Do not provide passwords unless they are technically necessary and agreed with you. Tell us in advance if the computer contains business or especially sensitive information.
Download the recovered files, keep your own backup and confirm that you can open them. Link availability and any later step are coordinated directly with you.
Some cases are more complex. Physical damage to a hard drive can significantly complicate recovery and, in some situations, may prevent data from being recovered. For that reason, no recovery result can be guaranteed before the drive is inspected.
That does not mean we give up: we will carefully evaluate the case and do everything within our technical capabilities to recover as much information as the condition of the drive allows.
Clear answers about the paid service and the free donor benefit.
The service is offered when a laptop or desktop computer is donated to Crezendo. Contact us and let us know you want data recovery as part of your donation.
By default, you receive a download link. DVDs, a USB drive or an external hard drive are used only if you specifically request one of those alternatives.
When you donate the computer, you may request this option if the recovered information is under 12 GB. Crezendo supplies approximately three DVDs and records them at no cost to the donor.
The client or donor provides the USB drive or external hard drive when delivering the equipment or later. This physical delivery option is used only when requested; Crezendo does not provide the storage device.
No result can be guaranteed before inspection. Physical damage can make recovery difficult or impossible, but Crezendo will evaluate the drive and do everything within our technical capabilities.
Yes. The recovery attempt has no cost when it is requested as part of donating a laptop or desktop computer to Crezendo.
Yes. We offer paid data recovery without requiring a donation. Contact Crezendo with the details of the device and failure so we can assess the case and tell you the price. If you donate the laptop or desktop, the recovery attempt is free.
Contact Crezendo to ask about your case and the paid service price. If the computer can also have a second educational life, donate it and keep the recovery attempt completely free.